Community Intelligence

  • Client

    Founders Club ↗

  • Technologies

    TypeScript, Natural-language search, Recommendation flows

Founders Club homepage

Overview

Retention tool for a 1,200-member paid founders community. It pulls signals from calls, Slack and the CRM into one profile per member, then suggests introductions, mastermind matches, and who may not renew. Internal only: the community team reviews each suggestion before reaching out.

Technologies

  • TypeScript
  • Natural-language search
  • Recommendation flows
  • CRM integration
  • Human review

Key Features

  • One unified profile per member, built from calls, Slack and the CRM
  • Natural-language search across the whole community
  • Connection and mastermind recommendations
  • Renewal signals that flag members who may not renew
  • Internal tool for the community team, not member-facing

Challenges & Solutions

One member, many places

What the team knows about a member sits in calls, Slack threads, and the CRM. The tool merges those signals into one profile so nobody has to piece it together by hand.

Suggestions, not actions

Introductions and renewal flags only matter if they are right. The community team reviews each suggestion before anyone reaches out to a member.

Internal tool, public client site

The tool is internal, so the image is the client's public homepage, not the app. No member data appears on this page.

My Role

Developer on the AI product team at Resorsi. Worked on the member profile and recommendation flows.

Results

The tool gives the community team one profile per member and a short list of suggested introductions, matches, and renewal risks to review. Built at Resorsi. Internal tool, no public app URL.